UGC NET JRF Commerce PYQP 2025 June – Business Management and Human Resource Management

1. Keeping a record of uncommonly good or undesirable examples of an employee’s work-related behaviour and reviewing it with the employee at pre-determined times is known as:
   (a) Behaviorally Anchored Rating Scale
   (b) Critical Incident Method
   (c) Paired Comparison Method
   (d) Mixed Standard Scales
2. The ongoing process of systematically identifying, assessing and developing organisational leadership to enhance performance is known as:
   (a) Strategy and Workforce planning
   (b) Predictive Workforce Monitoring
   (c) Succession Planning
   (d) Managerial Judgement
3. Symbols, Icons, Rituals and values are the manifestations of:
   (a) Social class
   (b) Culture
   (c) Sub-culture
   (d) Social Factors
4. Match the List-I with List-II
   List-I
   A. Job enlargement
   B. Job descriptions
   C. Job specifications
   D. Job enrichment
   List-II
   I. A list of job’s human requirements, i.e. the requisite education, skills, personality etc.
   II. A list of job duties, responsibilities, reporting relationships, working conditions and supervisory responsibilities
   III. Assigning workers additional same level activities
   IV. Redesigning jobs in a way that increases the opportunities for the workers to experience the feelings of responsibility, achievement, growth and recognition.
   Choose the correct answer from the options given below:
   (a) A-III, B-II, C-I, D-IV
   (b) A-IV, B-II, C-I, D-III
   (c) A-III, B-I, C-II, D-IV
   (d) A-IV, B-II, C-III, D-I
5. Arrange the following human needs as per Maslow’s Hierarchy of needs.
   A. Social Needs
   B. Safety Needs
   C. Esteem Needs
   D. Physiological Needs
   E. Self-actualisation Needs
   Choose the correct answer from the options given below:
   (a) D, B, A, C, E
   (b) A, B, C, D, E
   (c) B, D, C, E, A
   (d) D, A, B, C, E
6. Matrix Structure can be made more effective by following which of the guidelines given below?
   A. Collective learning, coordination and integration of skills for obtaining the streams of technology.
   B. Define the objectives of the project or task.
   C. Clarify the roles, authority and responsibilities of managers and team members.
   D. Ensure that influence is based on knowledge, information, rather than on rank.
   E. Balance the power of functional and project managers.
   Choose the correct answer from the options given below:
   (a) A, B, C, D Only
   (b) A, B, D and E Only
   (c) B, C, D, and E Only
   (d) A, B, C, E Only
7. Match the List-I with List-II
   List-I
   A. Perception
   B. Learning
   C. Belief
   D. Attitude
   List-II
   I. descriptive thought that a person holds about something.
   II. A person’s consistently favourable or unfavourable evaluations, feelings and tendencies toward an object or idea.
   III. Changes in an individual’s behaviour arising from experience.
   IV. The process by which people select, organise and interpret information to form a meaningful picture of the world.
   Choose the correct answer from the options given below:
   (a) A-I, B-II, C-III, D-IV
   (b) A-III, B-IV, C-II, D-I
   (c) A-IV, B-III, C-I, D-II
   (d) A-II, B-III, C-I, D-IV

Answer Key